Pest Direct

Privacy information

Last updated 21 July 2026

Who handles your information

Pest Direct is responsible for the personal information you provide through this website or when you contact the business directly. Privacy questions can be sent to harry@pestdirect.info or discussed by calling 07463 155798.

Information collected

An enquiry may include your name, telephone number, postcode, the pest or signs you have noticed, and any other details you choose to provide. The website and its hosting provider may also create basic technical and security records needed to operate and protect the service.

How it is used

Your information is used to respond to your enquiry, understand the requested service, prepare or manage a quote or booking, keep necessary business records, and protect the website. This processing is based on taking steps at your request, Pest Direct's legitimate interest in running and protecting the business, and any legal duties that apply. The enquiry form does not sign you up for marketing.

Who it may be shared with

Information may be handled by trusted providers used for website hosting, enquiry management, communications and professional support. They should receive only what is needed to provide those services. Pest Direct does not sell personal information.

How long it is kept

Information is kept only for as long as it is reasonably needed for the enquiry, any resulting service, record-keeping, security and legal requirements. It is then deleted or anonymised where appropriate.

Your choices and rights

You may ask for access to your personal information or ask for inaccurate information to be corrected. Depending on the circumstances, you may also ask for deletion, restriction, portability or object to processing. Contact Pest Direct first so the request can be checked and handled securely.

You can also raise a data-protection concern with the Information Commissioner's Office.